Privacy Policy
Last Updated: August 18, 2025
Welcome to Dotzteq Co. Ltd ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (dotzteq.co.tz) and our mobile applications (collectively, the "Services").
Your privacy is important to us. Please read this policy carefully.
1. Personal Information We Collect
We collect the following types of data:
a. Personal Information Provided by Users
- Name, email address, phone number, billing details (if applicable), and other information you provide via forms, account creation, or communication.
b. Automatically Collected Data
- Website: IP address, browser type, operating system, referring URLs, browsing behavior, and device information.
- Apps: Device ID (e.g., Android Advertising ID), IP address, device model, operating system, mobile network information, and app usage data.
c. Children’s Data
- If our Services are used by children, we collect only necessary data and obtain verifiable parental consent where required.
d. Location Data
- With your consent, we may collect precise or approximate location data. You can control this through device settings.
2. Legal Basis for Processing Personal Data
We process your personal data based on:
- Consent: When you permit us to collect and use data (e.g., personalized ads, location tracking).
- Contractual Obligation: To fulfill services you requested.
- Legitimate Interests: To improve our services, prevent fraud, conduct analytics, and personalize experiences (balanced with your privacy rights).
- Legal Compliance: To comply with applicable laws.
3. How We Use Your Data
- To provide, maintain, and improve our Services.
- To manage accounts and transactions.
- To personalize experiences and recommend features.
- To display relevant advertisements (with consent where required).
- To analyze usage trends and performance.
- To detect, prevent, and address fraud or technical issues.
- To communicate with you about updates or inquiries.
- To comply with regulations.
4. Children’s Data Collection and Usage
- We obtain verifiable parental consent before collecting personal data from children.
- We do not use children’s data for targeted advertising.
- Parents/guardians may:
- Access and review their child’s data.
- Request correction or deletion of their child’s data.
- Withdraw consent at any time.
- Parents/guardians can exercise these rights by emailing pripolisi@dotzteq.co.tz.
4.1. Children’s Data Sharing & Publicity
- We do not allow children to make their personal information public within our Services.
- We do not share children’s personal data with third parties, except:
- With service providers who operate on our behalf under strict agreements.
- When required by law.
- We do not sell children’s data to advertisers.
4.2. Caregiver Rights & Controls
Parents/guardians have the right to:
- Access & Review their child’s data.
- Correct inaccurate information.
- Request Deletion & Withdraw Consent at any time.
- Opt-out of further collection/use of their child’s data.
Requests can be sent to pripolisi@dotzteq.co.tz.
5. Your Rights Under Privacy Laws
Depending on your region (GDPR, CCPA, LGPD, etc.), you may have the following rights:
- Access your personal data.
- Rectify inaccurate data.
- Request deletion (“Right to be Forgotten”).
- Object to certain processing, including marketing.
- Data portability in machine-readable format.
- Restrict processing in specific cases.
- Opt-out of sale/sharing of personal data.
6. The Right to Lodge a Complaint
- Contact us at pripolisi@dotzteq.co.tz to resolve issues.
- You may also lodge complaints with a relevant Data Protection Authority.
7. Data Retention
We retain data only as long as necessary to:
- Provide services.
- Comply with legal obligations.
- Resolve disputes.
- Enforce agreements.
After this, data is securely deleted or anonymized.
8. How We Share Your Data
We do not sell your personal information. We may share data with:
- Service Providers: Hosting, analytics, customer support, payments.
- Advertising Networks: With consent, for relevant ads.
- Legal Authorities: If required by law.
- Business Transfers: In case of merger/acquisition.
8.1. Right to Know About Data Sharing
Users have the right to know:
- Whether their data is shared.
- Which categories of third parties it is shared with.
- The purpose of such sharing.
9. Device ID Collection for Advertising
- Used to improve ad relevance, measure campaigns, and prevent fraud.
- You can control this through device privacy settings (e.g., Limit Ad Tracking).
10. Cookies & Tracking Technologies
- Used to remember preferences, analyze use, and display relevant ads.
- Can be managed/disabled in browser or device settings.
11. Cross-Border Data Transfers
Data may be processed in countries outside Tanzania. We implement safeguards to ensure protection under applicable laws.
12. Updates to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted on our Website and apps.
13. Contact Information
If you have any questions, contact us at:
Dotzteq Co. Ltd
Njiro Kwa Msola, Arusha, Tanzania
Email: queries@dotzteq.co.tz
Website: https://dotzteq.co.tz
13.1. Data Controller Information
The Data Controller responsible for your information is:
Dotzteq Co. Ltd
Njiro Kwa Msola, Arusha, Tanzania
Email: pripolisi@dotzteq.co.tz
Data Protection Officer (DPO): Available for privacy complaints/inquiries via the above email.